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Published on : Friday, December 4, 2015
Spirit Airlines announced today the addition of Lania Rittenhouse as Vice President, Inflight Experience. Lania brings nearly two decades in the travel/hospitality industry to Spirit and will lead the company’s Inflight Organization. Starting her new role on December 1, Lania complements Spirit’s leadership team and reinforces its ability to achieve its 2016 strategic growth plans.
“We are very pleased to bring Lania’s tremendous experience in customer satisfaction and organizational leadership to Spirit Airlines,” said John Bendoraitis, Spirit Airlines’ Senior Vice President and Chief Operating Officer. “Her wealth of knowledge will help transform our Inflight customer experience, redefining our service level standards while focusing on the development, growth and success of our Inflight Team.”
Prior to joining Spirit, Lania served as Vice President, Product Development at Carnival Cruise Line and Vice President of Hotel Operations at Norwegian Cruise Line. Most recently, Lania served as President of FleetPro Ocean, a leading independent passenger ship management company. During her career, Lania also held senior positions with Fraser Yachts, Renaissance Cruises and the Cayman Islands Government as Director of Tourism. Lania holds an MBA from the Thunderbird School of Global Management, and a Political Science degree from the University of Florida.
“I’m thrilled to join the Spirit team and take on this exciting new challenge,” said Rittenhouse. “The company’s incredible growth and innovative business model make this role an opportunity of a lifetime. Spirit is reinventing the travel and airline industry, and I’m happy to join the ultra-low fare revolution, while enhancing the Inflight customer experience.”
Source:- Spirit Airlines
Tags: Spirit Airlines