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Published on : Friday, May 6, 2016
Thai Lion Air sold tickets for flights to Myanmar even before the airline received approval to fly to the country. The Executives of the airline have bee called to offer an explanation for their move.
The complaint followed after the carrier launched a promotion for flights on April 25 despite not having permission for Myanmar aviation authorities to fly to their country. The airline received permission to start flying from May 20. The transport minister Arkhom Termpittayapaisith rubbished such acts and also said that the passengers who had made the booking need to be alerted.
The Civil Aviation Authority of Thailand transport Chartchai Tipsunave said that a probe into the issue will be conducted after the Thai Lion Air staffs provide an explanation.
Airlines can sell tickets for flight that have been approved by authorities of the departing destination
The airline call centre said that the flight has been cancelled. TLA cited IT system failure in Myanmar for the cancellation according to a passenger. The TLA is in the process of getting an approval from the Myanmar authorities, a senior executive told a passenger who made a booking in the flight.
The tickets were sold in advance as part of the marketing strategy. The airline assured that tickets for flight scheduled between May 20 and June 15 can be redeemed but those which were made after the promotional period cannot. The airlines were somehow allowed to sell tickets in advance without getting permission to operate in that route.
Another airline overbooked flight tickets, resulting in a passenger being stranded at the Don Mueang airport Osaka, Japan. The passenger was compelled to buy tickets in another carrier as the airline claimed no responsibility.
The airline Scoot washed its hand from the problem and said that it had nothing to do with the passenger. NokScoot is a joint venture of Thailand Nok Air and Scoot. The executives later confirmed that they will not let this problem occur again.