Macao experiences rise in tourist inflow across Indian travel segments

Published on : Thursday, October 24, 2019

In Macao, visitor arrivals have increased 6.5 per cent every year, and accounted to about 3.5 million in August 2019, after a 16.3 per cent influx in the previous month. In spite of upsetting conditions in Hong Kong, these figures constantly rise, drawing travelers across categories of families, FITs (free independent travellers), MICE and leisure. Indians continue to rule a large chunk of visitor inflow, out of these numbers.


Business Traveler India caught up with Daniella Tonetto, general manager of sales and marketing and Saurabh Bakshi, general manager of operations, Sheraton Grand Macao, and St. Regis Macao — both a part of Marriott International, for deep insight into the Indian travel market to this special administrative region.


Tonetto considers that the Indian travel market to Macao is a “good mix of leisure and MICE”. She adds, “We have over 150,000 sqft of meeting facilities, thus MICE is our core business and attracts large incentive groups from India. For both, Sheraton and St. Regis, we have a nice mix of leisure and travel as well from the country. The Indian market has been coming to Macao for many years on the FIT side, but over the past three years we have seen a growth on the MICE side of things.”


Bakshi agreeing with Daniella, says, “The Indian market is ever-growing and is always present in Macao. There is a fair amount of awareness, and a decent amount of inflow of Indian tourists, whenever there’s a vacation and whenever there are long weekends, Indians are certainly travelling there. Macao is becoming the preferred destination for extended weekends as well. When it boils down to the volume that we expect, there is always scope for growth.”


Bakshi and Tonetto emphasized the need of the hour; that is to alter the idea about Macao being a casino hub to an all round family destination that provides sundry entertainment and lifestyle options that comprise shopping, theatre, fine-dining to spa indulgences. “As someone who stays there, I can confidently say that the city has a lot to offer, beyond how it’s perceived,” says Bakshi.


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