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Published on : Monday, September 4, 2017
The association president, Mr Sam Cheah Swee Hee, said the online survey, which starts Tuesday, is aimed at finding out the challenges faced by hoteliers in implementing the new policy.
“After we find out about the issues they are facing, we will assist them to iron out the problems. The survey also requires hoteliers to state what kind of assistance they need to further strengthen the implementation of the policy,” he said.
Cheah also said the survey would take approximately three days to gather the input from hotels and results will be available by next week.
“For those who had offered contracted rates to their guests, they can make an application to the Tourism Ministry for consideration.”
Hoteliers so far have no issues on the implementation of the tax.
Eastin Hotel Kuala Lumpur general manager Jane Suppiah said tax implementation process has been smooth sailing.
Aloft Kuala Lumpur Sentral marketing and communication manager Laurine Pereira said the hotel had taken measures such as notifying its guests on the tax implementation and sending out letters to guests.
Meanwhile, Customs Department director general Datuk T. Subromaniam said to date, 5,000 accommodation premises have registered with the department for the tax implementation.
“We are expecting another 3,000 hotels to register by the end of the month before we start on enforcement.
“But after the dateline, for those who failed to implement the tax, the liability is still there and they will need to pay using their own money, which will result in their own losses,” he added.
A flat rate of RM10 will be charged on foreign tourists per night, per room, while Malaysians are exempt from the tax.