Published on : Friday, September 13, 2019
Datuk Chandran Rama Muthy, CEO of Malindo Air said, “It is with the highest level of excitement and honour that we receive recognition as a 2020 Four Star Major Regional Airline in the APEX Official Airline Ratings. A big thank you to our passengers around the world for your unrelenting support. It truly drives our effort as a team to serve you better.”
“We are humbled with this recognition which is essential to a successful workplace. Employees respond to positive recognition because it confirms their work is valued by others. This will certainly motivate them to continue performing at peak levels,” Chandran added.
Using a five-star scale, more than one million flights were rated by passengers across nearly 600 airlines from around the world between 1 July 2018 and 30 June 2019. On the same screen, passengers were given the opportunity to provide anonymous ratings in five subcategories: seat comfort, cabin service, food and beverage, entertainment, and Wi-Fi. The single screen rating allows airline passengers to easily rate their flight in less than 15 seconds.
Malindo Air is a Malaysian-based airline with main hubs at the Kuala Lumpur International Airport (KLIA) and Subang Skypark, the convenient KL downtown city airport in Selangor, Malaysia.
The airline operates over 800 flights weekly across a continuously growing network of about 57 routes in the region.
Tags: Malindo Air