Published on : Monday, June 17, 2019
Anderson will take control of struggling regional carrier Flybe after his stint from Virgin Atlantic, where he held the tole of executive vice president, customer, with the carrier.
He is known to successfully the strategy, creation and delivery of the Virgin Atlantic customer experience since February 2017.
Earlier with Virgin Holiday he served as the senior vice president and managing director and within three years he could develop high performing team that achieved record people engagement scores and operating profits with strong customer advocacy.
Anderson holds more than 25 years of senior management experience in retailing and travel.
Lucien Farrell, chairman, Connect Airways said that on behalf of the entire Connect Airways board he was delighted to appoint Mark as chief executive of Connect Airways.
He said that Mark has a proven record of leadership, strategy and commercial delivery and was looking forward to working closely with him and supporting the Connect Airways team as they set out to continue growing the business while transforming the experience customers can expect from regional flying in the UK.