Marriott to expand ‘Mobile Key’ in app update

Published on : Saturday, January 14, 2017

marriottMarriott Rewards is planning to introduce a new version of its Marriott Mobile App in January 2017. The Mobile Key will allow loyalty program members to check-in via the app, bypass the front desk and use their mobile devices to enter their rooms. This facility is otherwise available only across 25 properties and will now expand to over 500 properties globally.

 

The new app will feature Mobile Requests which will allow loyalty members to communicate with hotel staff before, during and after stays at more than 4,000 hotels. In addition to this, the updated app will offer destination-specific articles from Marriott’s digital magazine customized to travellers based on previous hotel searches and upcoming trips.

 

According to a Marriott spokesperson, the company will keep on updating the app features throughout the year of 2017.

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