MGM Resorts announces strategic parking alliance with industry expert

Published on : Wednesday, February 3, 2016

MGM ResortsMGM Resorts International announced it will contract operations of parking facilities at the company’s Las Vegas Strip resorts to parking industry expert SP+. MGM Resorts previously introduced a $90 million parking strategy to provide significant improvements to the overall resort experience that included implementation of a modest parking fee program for valet and self-parking.



“In seeking to provide the ideal solution for our customers, our employees, and our company, we determined the best-practice operation of our enhanced parking facilities required an expert hand,” said Corey Sanders, MGM Resorts International Chief Operating Officer. “The SP+ team brings decades of experience to this challenge. But just as important, SP+ shares our company’s strong employee-centric culture and our commitment to guest-service excellence in resort and event operations.”



At the time of the transition to SP+ operations, which is anticipated within 60 days, MGM Resorts valet employees will become members of the SP+ team. SP+ will match compensation, health benefits, paid time off, and other benefits with those currently offered by MGM Resorts. SP+ will also retain employee seniority levels for years working for MGM Resorts. Valet employees working under collective bargaining agreements at Luxor, Excalibur and Circus Circus Las Vegas will not initially transfer to SP+. Pending discussions with union representatives will determine whether operational changes will be made.



Chicago-based SP+ employs more than 22,000 people and operates more than 2 million parking spaces at 3,900 facilities in hundreds of cities throughout North America. The company’s roots date back to 1929, operating a single parking lot in Chicago. SP+ provides valet and self-parking operations for a variety of well-respected Four- and Five-Diamond hotel brands around the country. Its expertise also includes parking operations management for major events and large-scale venues, including past Olympics, World Cup and Super Bowl events.



Robert M. Toy, President of Urban Operations for SP+, stated, “We’re excited at this opportunity to come to Las Vegas and take on this prestigious project with MGM Resorts. We are especially eager to welcome the MGM Resorts valet staff as valued members of our team, since we believe merging their many years of knowledge in the Las Vegas market with the nationwide experience of SP+ will create a powerful force in this market. Together we can build a higher level of customer service and a heightened resort experience.”

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