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Published on : Wednesday, June 10, 2015
Next week hoteliers attending HITEC in Austin Texas will have the opportunity to experience in-room amenities management like never before. Leveraging the power of mobility and the cloud, hoteliers can simplify minibar operations, capture more revenue, increase guest satisfaction and improve staff efficiency all by clicking on the ABreez by Mobile Simple app uploaded to their smartphones or tablets.
“Today e-services are predominant, and almost everything that travelers desire is accessible at their fingertips,” said Christelle Pigeat, Mobile Simple CEO. “One of hospitality’s biggest challenges when dealing with mobility is finding the right balance between systems integration and the user experience. Technology facilitates service delivery on the back end, making the process of fulfilling guest requests efficient and effective, while the user experience design (UED) of mobile apps on the front end ensures easy accessibility and friendliness for staff and guests. The quality, correctness and speed of service delivery is crucial to ensuring guest satisfaction. This is where ABreez by Mobile Simple is quickly proving to change the way that in-room services are being delivered, managed and supported.”
ABreez is a staff mobile app coupled with an above-property management system designed to simplify and optimize minibar and in-room amenities operations. The mobile app communicates via the cloud with the ABreez Management System and posts charges on the guest’s folio via a property-management system interface. There’s no hardware to buy and nothing to display in the guestroom — other than an existing refrigerator, legacy minibar, snack tray, or amenities drawer. Getting started is so simple that both Food and Beverage and Housekeeping Managers can be up and running within 24 hours.
Since making its debut at HITEC in 2014, ABreez has earned an impressive list of titles, including (but not limited to): “Best Product” for 2015 by Top Hotel magazine and one of the “Best Technology Innovations” in 2014 by Equip’Hotel Paris. View the ABreez VIDEO.
“Hoteliers are finding that ABreez is the perfect management tool for delivering better control over in-room inventory for both chargeable and non-chargeable products,” Pigeat said. “But don’t just take my word for it . . . ABreez customers say it best.”