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Published on : Monday, July 25, 2016
The Metropolitan Transportation Authority (MTA) today announced that MTA eTix, the ticketing app that allows Metro-North Railroad and Long Island Rail Road customers to buy train tickets anytime, anywhere on their smartphone, will be available for travel on Metro-North’s Harlem Line starting at 4:26 a.m. this Monday, July 25, when the Harlem Line’s first train of the week departs from its first station.
The app continues to be available on Metro-North’s Hudson Line and the LIRR’s Port Washington Branch. The app is scheduled to become available for Metro-North’s New Haven Line, the New Haven Line’s three branches, and the rest of the LIRR, during the week of August 22.
“We are rolling out this customer convenience across both railroads in an expedited manner,” said MTA Chairman and CEO Thomas F. Prendergast. “This app will help save railroad customers time by making it easier to purchase a train ticket. Anyone who wants to see the future of train ticketing should download this app to experience how easy and convenient it makes the transactions.”
Metro-North’s Harlem Line customers will now also be able to check schedules and see train service status using the app, which interconnects with the popular TrainTime apps for Metro-North and the LIRR. The app also offers account management tools, giving railroad customers the ability to secure refunds for unused mobile tickets, request duplicate receipts, and manage profile info such as password and linked credit card numbers.