New Abacus TripAlert Takes On Travel Disruption

Published on : Tuesday, February 18, 2014

AbacusAbacus is launching Abacus TripAlert, a new digital service designed to give travel management companies actionable insights in order to move travellers out of danger should an incident arise that threatens their safety.

Aligning early warning data on natural disasters, health pandemics or terrorist attacks with bookings captured on Abacus systems, Abacus TripAlert instantly locates affected travellers, presenting their agents with the opportunity to react, changing flight, hotel, car rental or other reservations, before options narrow.

With Abacus handling over 30 million transactions daily, some involving travel within high-risk areas, Abacus TripAlert has huge potential value.

Martin Symes, Chief Marketing Officer at Abacus explained, “The timing of the alert is vital, to give travel professionals a window to reschedule. We’ve partnered with a specialist to ensure Abacus has the edge on early detection, with AidCom providing a stream of reliable data pinpointing the hotspots where travellers may be vulnerable. Our travel agents can then quickly identify the nearest airports and available seats out.”

The service monitors all the participating agencies’ PNRs for the two days ahead of departure and in-trip, sending subscribers electronic event summaries and an ‘Impact Traveller List’ to share with their corporate accounts or to contact directly.

“Corporations responsible for occupational risk will want this service to mitigate their exposure to elements outside their control,” added Peder Kvendset, CEO of AidCom. “It is also a positive investment in terms of their duty of care. We are delighted to be working with Abacus on this important shared endeavour.”

Abacus users can sign up for a trial period and monthly subscription which includes a license to repackage the technology as a service offering to contracted corporate accounts.

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