New local standard in Shanghai for operation and service of Huangpu River cruises

Published on : Friday, June 30, 2017

Huangpu River cruisesShanghai has issued a new local standard regarding the operation and service of Huangpu River cruises. It covers the port terminal and guide services.

The standard aims to further improve the port facility and service quality of cruise tours on the river. It covers the safety design, hygiene conditions, supporting facilities, service, and route development and design of recreational cruise ships, and the layout, berths and security management of the terminal.

To quote Shen Weimin, deputy director of the Shanghai Quality and Technical Supervision Bureau, “The release and implementation of the standard will lift the facility and service quality of Huangpu River cruise ships and port operation, providing a safe, convenient and pleasant travel experience for tourists and making the Huangpu River tour more attractive. It will also create new impetus for the development of Huangpu River tours.”

According to the new standard, cruise ships with 100 seats should include at least four toilet cubicles, and 16 toilets for every 600 seats. The ratio of male to female cubicles is advised to be 1 to 1.5 or 1 to 2, as well as toilets designed for people who need others to help them go the lavatory. A guide service covering English, Japanese, Korean and French should be available, and flexible and diverse tour routes should be offered, according to the standard. Free Wi-Fi and a cell phone charge service should also be provided, as well as rented umbrellas, and assistance for tourists boarding and alighting the ships.

Cruise ships should have emergency exits and anti-skid passages. The decor on the boats should have culture or festival themes, along with multi-function conference rooms, multimedia and entertainment facilities and dining areas.

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