New multi-million pound projects underway at London Stansted Airport to help manage passenger growth

Published on : Thursday, June 9, 2016

London stansted logoLondon Stansted’s transformation programme enters its latest phase as a number of new multi-million pound projects to enhance customer service and security at the airport get underway ahead of the main summer getaway.

 

 

The new developments help build short and medium term operational capacity at the airport to keep pace with increasing passenger demand. The projects include changes to the layout and operation of the security search area, a significant increase in the number of seats available in the main departure lounge.

 

 

In addition, 2,500 new ‘Meet and Greet’ spaces are being created along with 1,000 more short stay car parking spaces available by the end of July.

 

 

To help increase passenger throughput at security screening and ensure the airport keeps pace with security compliance requirements, work has begun to introduce Central Image Processing (CIP). This involves relocating the hand baggage x-ray review process to a dedicated central location away from the other security related activity in the main search area.

 

 

This £5 million investment will see the new technology applied to 13 of the airport’s 22 security lanes with three lane upgrades complete by mid-July in a phased introduction to limit any disruption to normal operations. The security search area entrance will also be subject to a redesign due to be completed by late autumn.

 

 

Karen Smart, Stansted’s Customer Service and Security Director said: “Stansted is already the busiest single terminal airport in the UK serving over 23 million passengers each year, and with passenger numbers forecast to grow rapidly in the years ahead, it’s vital we invest in new technology and services to ensure we keep pace with increasing demand while at the same time improving the customer experience at the airport.

 

 

“The investments we are making are a clear demonstration of our commitment to driving service standards upwards by utilising the best technology available to increase operational efficiency and delivering the type and scale of facilities passengers expect at a major international airport.”

 

Source:- Stansted Airport

Tags: ,

Leave a Reply

Your email address will not be published. Required fields are marked *

*

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>

arrow2Follow TTW
 
facebook-logo  twitter-logo  LinkedIn_logo  stumbleupon-logo   rss_logo 
ttw_blogger_logo  ttw_blogger_logo  ttw_blogger_logo

ADVERTISEMENT

  • 03 itb-asia 2017
  • 04 Imex America 2017
  • 10 Globalwellnesssummit 2017
  • 10 thehotelshow 2017
  • 11 AHIF 2017
  • 11 hospitalityaward 2017
  • 12 hotelfair 2017
  • 12 theleisureshow 17
  • 12 TTF17
  • 13 Frontiers Forum 2017
  • 14 bltm 2017
  • 14 patatravelmart 2017
  • 14 Seatrade-Europe 2017
  • 15 amsummit-ind 2017
  • 15 leisure 17
  • 16 Aviation Festival 2017
  • 16 OTDYKH 2017
  • 16 SKAL 17
  • 17 thincindonesia 2017
  • 17 worldmiceday 2017
  • 18 worldmiceday 2017
  • 19 IITM
  • 19 itehcmc 2017
  • 19 TTG Incontri 2017
  • 20 hmasummit  2017
  • 21 hoteltechhk 17
  • 43 PATA

TRAVEL INDUSTRY EVENTS

Get our toolbar!
Review www.travelandtourworld.com on alexa.com