Northern Ireland to increase value to 1.7 billion through digital transformation

Published on : Wednesday, November 14, 2018

The tourism department of Northern Ireland is ambitious to double the value of Northern Ireland tourism to 1.7 billion by 2030 and create 20,000 new jobs. To do this our visitors have to be encouraged to stay longer and spend more.

 

 

The digital transformation and innovation will be a driving force in empowering Northern Ireland tourism to become an internationally competitive industry, by increasing visitor numbers and encouraging them to stay longer, explore more and spend more.

 

 

 

The tourism department need to encourage more regional and seasonal dispersion so that the accommodation and experiences outside of the traditional hotspots of Belfast and Causeway Coast are not overly reliant upon the domestic market. To achieve this the visitor needs to come first and we need to deliver on their expectation of a simple yet customised journey and experience.

 

 

 

 

The global tourism industry is highly competitive. New access routes are opening up emerging destinations to increasingly mobile and digitally aware customers. If the tourism industry of North Ireland  is to remain internationally competitive we must develop the capacity to position the use of digital applications as an integral part of the product development of North Ireland, marketing and visitor servicing programmes.

 

 

 

It will be important to harness the potential of the industry, third party online service providers and visitors themselves in the use of digital applications to achieve the strategic aims in North Ireland tourism.  The Tourism North Ireland is leading an ambitious digital transformation work programme, all about providing leadership to our wider industry around three key themes – Connectivity, Digitally Re-invented Experiences and Regional Outcomes.

 

 

The use of an NI-wide tourism data infrastructure will ensure connectivity at all attractions and events and support a network of smart devices and sensors. A cloud-based tourism data hub will promote aggregation and analysis of all tourism related data.

 

 

North Ireland need to connect with visitors in a more meaningful way and respond better to their personalised requirements. This will mean marrying our tourism ecosystem, infrastructure and customer journeys with data. Working with all of our stakeholders to capture and aggregate data sets will help provide real time insights and intelligence. The machine learning for content has become a norm in other industries (eg personalised suggestions on Spotify and Netflix) and this personalisation would help us to connect with visitors in a more meaningful way.

 

 

Tags: , ,

Leave a Reply

Your email address will not be published. Required fields are marked *

arrow2Follow TTW
 
facebook-logo  twitter-logo  LinkedIn_logo  stumbleupon-logo   rss_logo 
ttw_blogger_logo  ttw_blogger_logo  ttw_blogger_logo

ADVERTISEMENT

  • 08 imexamerica 2019
  • 13 Food Hospitality2019
  • 14 Hotelierseries Africa 2019
  • 14 restaurantscafeslounges 19
  • 15 hotelierseries mena 2019
  • 16 global-hotels-resorts 2019
  • 16 TTF 2019
  • 17 getglobal 19
  • 18 Africa Hotel & Resort 2019
  • 18 chinatravelnews2019
  • 18 MILT 2019
  • 19 China Hotel 19
  • 30 PATA

TRAVEL INDUSTRY EVENTS

    1. HOTELIER SUMMIT MENA

      June 19 - June 21
    2. THE HOTEL SHOW AFRICA

      June 23 - June 25
    3. DIGITAL TRAVEL SUMMIT

      June 25 - June 26
    4. TTF SOUTH (HYDERABAD)

      July 5 - July 6
    5. HOTEL SUMMIT

      July 8 - July 9
Get our toolbar!
Review www.travelandtourworld.com on alexa.com