Published on : Wednesday, April 27, 2016
Norwegian Cruise Line Holdings Ltd. announced the opening of the company’s first two offices in India and appointed a dedicated local team to drive forward the regional growth for the company’s three brands – the contemporary freestyle cruising brand, Norwegian Cruise Line (NCL), the upper-premium cruise line, Oceania Cruises (OCI) and the all-inclusive luxury line, Regent Seven Sea Cruises (RSSC).
The new India offices in New Delhi and Mumbai will represent a major base of operations in support of the three brands and features key sales functions to serve travel agents across the region. The service recognizes that travel agent partners are uniquely placed to support and capitalize on NCLH’s growth in the region.
“Asia is an increasingly important market for Norwegian Cruise Line Holdings. Cruise tourism in the region is growing at double-digit rates; the demand is increasing from both cruise passengers from India and the rest of Asia, and international travellers are seeking to experience Asian destinations. With the new offices, we will be able to better support our travel partners, forge new mutually-beneficially partnerships, and provide our valued Indian guests a range of enhanced services, for passengers seeking cruise holiday experiences across the spectrum – from contemporary to luxury and short sailings to world voyages” said Mr. Steve Odell, Senior Vice President and Managing Director Asia Pacific for NCLH.
Mr. Harry Sommer, Executive Vice President, International Business Development for NCLH added, “Today marks an exciting day in the history of our company, with the launch of our India offices representing our commitment to expanding local operations, and further strengthening our presence in Asia – which includes offices in China, Hong Kong, Singapore and Tokyo.”
The launch in India is further strengthened by the return of the company’s contemporary premium brand, NCL, to Asia for the first time since 2002. Norwegian Star will make Mumbai a seasonal homeport with its maiden call in November 2016 and offer two sailings till March 2017. With Mumbai’s position as a popular tourist destination, India is a leading choice for cruise passengers and strategically located for short and long voyage itineraries.
Coinciding with today’s celebration, Regent Seven Seas Cruises’ Voyager arrived in Mumbai today as part of her Taste of the East (Singapore to Dubai) sojourn, which commenced in Singapore and will end in Dubai in the coming month.
Supported by the company’s new Asia Pacific headquarters in Sydney, Australia (opened November 2015), the India offices will be led by cruise industry expert Steve Odell, Senior Vice President and Managing Director Asia Pacific for NCLH. He is joined by a leadership team with decades of industry experience and in-depth knowledge of the needs of consumers in the region: Mr. Felix Chan, Vice President of Sales – Asia, NCL; Ms. Winnie Chan, Senior Director of Sales – Asia, OCI and RSSC; Mr. Manoj Singh, Country Head – India, NCL; Puneet Kumar, Country Head – India, OCI and RSSC; and Ms. Dorothy Mak, VP Marketing – Asia for NCLH.
NCLH will introduce five new ships across its three iconic brands over the next four years. It will also be investing US$525 million on fleet enhancements to further elevate the on-board experience for its passengers. The company currently operates 23 ships that comprise approximately 45,800 lower berths and visit more than 510 destinations around the world.
Across its three brands, from March 2016 to April 2017, NCLH’s fleet will sail 45 itineraries throughout Asia. Ports of call include exciting destinations across Asia Pacific including Mumbai, Goa, Mangalore, Cochin, Hong Kong, Singapore, Xiamen, Shanghai, Tianjin (Beijing), Jeju, Incheon, Kyoto (Kobe), Nagasaki, Okinawa (Naha), Tokyo, Yangon and Colombo amongst others. The Asian expansion is further supported by opening of offices in the key cities of Tokyo, Singapore and Hong Kong with a new regional headquarters in Sydney.
Introducing Norwegian Cruise Line Holdings’ India team:
Steve Odell, Senior Vice President and Managing Director – Asia Pacific, NCLH
Responsible for the continued growth of the company’s presence across the Asia Pacific, Steve has over thirty years of cruise industry experience, serving the Australasian luxury cruise sector in various roles since 2000 across a number of cruise lines, including more recently as President, Europe and Asia Pacific for Silversea Cruises, and the Cruise Lines International Association (CLIA).
Felix Chan, Vice President of Sales – Asia, Norwegian Cruise Line
With over a decade of sales experience in Asia, Felix joined NCLH as VP of Sales, Asia in November 2015 from his previous role as Sales Director – Travel Trade for Hong Kong Disneyland.
Manoj Singh, Country Head – India, Norwegian Cruise Line
Joining NCLH in Feb 2016, Manoj has over 14 years of cruise and hospitality experience including 9 years in cruise industry. He was AVP – Sales of Star Cruises India.
Winnie Chan, Senior Director of Sales – Asia, Oceania Cruises and Regent Seven Seas Cruises Joining NCLH in August 2015, Winnie has over a decade of travel industry experience specializing in luxury travel encompassing ocean liners, river cruising, private jet and spaceships.
Puneet Kumar, Country Head – India, Oceania Cruises and Regent Seven Seas Cruises
Puneet has over a decade’s experience in India travel, MICE and cruise industries. Prior to joining NCLH in April 2016, he was the Senior Manager – India and Bangladesh for Singapore Tourism Board.
Dorothy Mak, Vice President of Marketing – Asia, NCLH
With extensive regional travel marketing experience of over 15 years including cruise marketing and sales leadership roles, Dorothy has been on board NCLH since October 2015.