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Published on : Thursday, May 21, 2015
The cruise ship with 3,502 people on board that ran aground on a reef off the coast of Bermuda this week has set out for Boston again, scheduled to arrive on Friday, just as had been planned before it suffered a problem with its propulsion system.
Norwegian Cruise Lines said on the social networks that investigative and insurance teams had confirmed the structural integrity of the vessel, adding that the technical failure that caused the malfunction in the steering system had been identified and corrected.
By way of compensation for the problem and delay, the 2,443 passengers aboard the Norwegian Dawn will receive a 15 percent credit on the price of their tickets that they will be able to use on another cruise.
With the help of the rising tide, the ship was refloated off the reef where it had become stuck and made it in to port – where the passengers disembarked – to be examined and repaired.
“The ship is operational and the customers are enjoying the services and activities. They can also disembark and enjoy the island,” said Norwegian Cruise Lines about the vessel that ran aground on Tuesday as it was departing from Bermuda’s King’s Wharf cruise port.
The Norwegian Dawn was en route to Boston, from where it had set sail three days earlier, when a temporary malfunction in the steering system forced it slightly off course, the company said.
The electric steering system restarted again immediately after the ship got stuck on the reef and so all on-board services continued to operate normally and nobody was injured in the mishap.
The vessel – which had experienced a similar incident in the past – was transferred into the port which it had left around 7 a.m. the previous day.
The company said that officials, engineers and the technical team, as well as DNVGL insurance inspectors and an independent team of underwater specialists were working to check out the vessel.
The Norwegian Dawn was on a seven-day, round-trip cruise to Bermuda, where it spent three days in port.
After the vessel passed a complete DNVGL inspection, it resumed its course to Boston.
The cruise line sincerely apologized to all who had been affected by the mishap.
Tags: Norwegian Cruise