One quarter of business travelers embellish their company expenses

Published on : Wednesday, May 11, 2016

corporate travelKDS, a global provider of corporate Travel and Expense (T&E) management software solutions, released its findings from a recent study. Devised to investigate the attitudes, actions and behaviors of UK and U.S. business professionals when booking and managing their work-related travel and reporting travel expenses, the survey questioned over 1,000 participants and revealed that almost one quarter (22%) embellish their business travel expenses by regularly rounding up business mileage claims by 1 and 10 miles per journey.  Although these may seem like minor inflations, costs can quickly add up across larger organizations with an extensive mobile workforce.


Additional key insights gleaned from the research include:


Expense claiming cuts into work time, remains a largely manual process and encourages staff “creativity.”



Travel processes impede staff productivity, inhibit compliance and impact a company’s bottom line



“Our research findings demonstrate how outdated processes and clunky T&E systems limit traveler choice or sacrifice usability, which forces people to book direct and continues to negatively impact UK and U.S. firms,” said Dean Forbes, CEO, KDS.


“From a cost and productivity standpoint, this should alert companies to the importance of having the right procedures and solutions in place to ensure staff can operate at maximum efficiency.”


With the Aberdeen Group estimating that a typical company spends more than 10% of its annual budget on expenses related to business travel , T&E management is increasingly coming under scrutiny as organizations look to implement best-in-class processes that reduce the time involved in booking travel and filing expense claims and increase employee satisfaction.


“The survey results show how ineffective and outdated systems put companies at risk of significant unnecessary wastage – with travel expenses in particular being open to neglect at best, and abuse or fraud at worst,” continues Forbes.


U.S. and UK respondents are very similar in their attitudes and behaviors regarding travel and expense processes.


Source: KDS

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