Published on : Tuesday, August 22, 2017
Pearl Beach Club, an upscale leisure and entertainment venue located in the heart of Punta Cana’s breathtaking Bavaro Beach district, today announced it received TripAdvisor’s 2017 Certificate of Excellence. The accolade, recognizing quality customer experiences and honoring hospitality excellence, is a milestone for the beach club which opened its doors November 2015.
“Our team is passionate about providing unparalleled personalized customer service and this commitment has been paramount to Pearl Beach Club’s early success,” said Elsa Ma. Ramirez Toca, Pearl Beach Club’s marketing director. “This award represents the voice of our customers and we are grateful to them for taking the time to share their wonderful experiences at Pearl. We are honored to have received this award.”
Now in its seventh year, the achievement recognizes hospitality industry businesses that received excellent traveler reviews on TripAdvisor over the past year. The winners of the Certificate of Excellence include restaurants, accommodations and attractions from around the world which continually strive to provide a quality customer experience.
“TripAdvisor is pleased to announce the winners of the 2017 Certificate of Excellence, which recognizes hotel industry businesses consistently receiving high praise and ratings from travelers,” said Heather Leisman, vice president of industry marketing at TripAdvisor. “This recognition allows us to publicly honor businesses that actively interact with customers and use feedback to help travelers identify the perfect journey and book with confidence.”
The Certificate of Excellence considers the quality, quantity, and timeliness of the opinions that TripAdvisor travelers send out over a period of 12 months. In order to obtain the certificate, a business must maintain an overall rating of at least four out of five stars on TripAdvisor and have a minimum number of opinions with an active profile on TripAdvisor for at least 12 months.