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Published on : Tuesday, December 15, 2015
Plaza Premium Lounge, the world’s largest independent airport lounge network, once again won the heart of the airport passengers through its exemplary airport service and received the latest award as one of the “Most Helpful Company” organizations at Airport Authority Hong Kong (AA)’s “Give Me 5 in the Airport” campaign.
At the award presentation ceremony held on last Friday at Hong Kong International Airport (HKIA), Mr. Song Hoi-see, Founder and CEO of Plaza Premium Group went on stage to receive the “Most Helpful Company” award in the category of Transport/ Travel/ Hotel for Plaza Premium Lounge, which is the Group’s flagship business pillar.After receiving the award, Mr. Song said, “Plaza Premium Lounge is always putting our customers first.
This award represents another recognition of the attentive services and dedicated efforts of our colleagues by the passengers. Plaza Premium Lounge will continue to strive for excellence to enhance travellers’ airport experience at HKIA.”Remarked by Rebecca Ho, Assistant General Manager, Customer Services, Terminal 1 of AA, “Give Me 5 in the Airport” campaign has proved, once again, the continuous outstanding customer services from the community are well recognized by passengers. The attentive and caring attitudes of Airport Staff have touched the heart of them too.” She continued, “Plaza Premium Lounge and the team are indeed the cornerstone of the success of HKIA.”
Organized by AA, “Give Me 5 in the Airport” campaign is a 3-week service appreciation activity. It aims at recognizing excellent airport service delivered by corporate or individuals by inviting passenger to vote between 1 and 21 November 2015 for their excellent service.