President & CEO of WTTC predicts decisive time for travel and tourism

Published on : Monday, September 11, 2017

wttcGloria Guevara Manzo, the new President and CEO of the World Travel & Tourism Council (WTTC) said that it’s a critical time for travel and tourism.

To quote Manzo, “At the WTTC we continue to see strong growth in the industry, despite the various challenges like terrorism and security. The industry continues growing and is very resilient.”

She said that recent incidents of terrorism and environmental issues make it even more important for role players in the industry – both in the public and private sector, to work together.

“We are living in a very important time for the industry, because we are seeing different conversations at governmental level to try and create more security. This can include more requirements for visas and changing visa processes. That is why the WTTC and our conversation with different governments are so important,” Manzo said.

She added, “I had the opportunity to work in the private sector and in government. I know how governments deal with tourism and travel and I know the approach of the private sector. I believe together we can find solutions to help us with security and at the same time creating jobs.”

The travel and tourism sector created 292 million jobs in 2016.

In Manzo’s view, one way of encouraging more travel and tourism, especially in long haul destinations like Southern Africa, is to use a regional visa system where there will be access to more than one country using the same visa.

“We would like to engage more in the southern African region and invite more people and organisations in the region to become members of the WTTC,” said Guevara. She added, “At the same time the region can benefit from our research and sharing of information. We can, for instance, help get the region to quantify initiatives. For example, technology is now the driver to provide benefits. These benefits can be regarding security as well as the environment.”


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