Reservations Appreciation Week recognises the heart of hospitality

Published on : Friday, July 24, 2015

gtaStaff from GTA’s offices will race to visit 650 hotels in 32 major destinations across the Asia-Pacific, Middle East and Africa (APMEA) region next week (27-31 July 2015). GTA’s first Reservations Appreciation Week has been launched to thank local reservations teams, who are the heart of hospitality.

 

From Abu Dhabi and Auckland to Taipei and Tokyo with Manila and Mumbai between, GTA staff will present a small gift and a card to say ‘thank you’, as well as their personal gratitude. The Week acknowledges the high standards of co-operation and support GTA receives from front-line reservations teams.

 

Andrew Hughes, Vice President of Sourcing for the Asia Pacific region, the Middle East and Africa, says: “GTA sends hundreds of thousands of the world’s travellers to hotels in these major destinations but we couldn’t do it without the hard work and dedication of reservation staff in hotels.

 

“At the very heart of hospitality, reservation staff are often the unsung heroes of the business. Every day, they might spend long hours at their computers to ensure a seamless experience, a world-class welcome and great service for travellers who have been booked through GTA. Because of our strong and long-standing relationships with them, travel agents know that booking with us is a guarantee of quality.”

 

The expertise and experience of its people have always been an important part of GTA’s success, complementing the market-leading performance of its cutting-edge technology solutions. Coupled with its authoritative presence in ‘hot spot’ and rising destinations and source markets, the global travel distributor makes it simpler for its partners to sell more.

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