Published on : Monday, May 7, 2018
The robots and artificial intelligence devices are now the popular faces of some new hotels in Japan, where owners are using hi-tech ways to offer a friendly welcome to guests who don’t speak the language.
A major travel agency opened a so-called smart hotel in April in Hamamatsucho, central Tokyo, where humanoid robots greet guests at the front desk in English, Chinese, Korean, or Japanese. Robots also perform cleaning duties.
The hotel officials said that the newest technology is helping to ease the strain of Japan’s labour shortage. Another hotel in Akihabara, central Tokyo, the guests can control lighting, air conditioning and curtains with a smart phone or smart speaker.