RTW Air Services Pte Ltd Convicted for Carrying on the Business of a Travel Agent without a Valid Licence

Published on : Tuesday, April 19, 2016

Singapore Tourism Board width=The Singapore Tourism Board (STB) would like to inform the public that RTW Air Services (S) Pte Ltd (RTW) has been convicted today of 17 charges under the Travel Agents Act (Chapter 334) (“TA Act”), for carrying on the business of a travel agent without a valid licence. 33 similar other charges under the TA Act were taken into consideration for the purpose of sentencing. RTW was fined a total amount of S$25,500.


RTW failed to renew its travel agent licence when it lapsed in December 2009 and was found to be operating without a licence during a check on its premises in April 2014. It has since then applied for and obtained a travel agent licence.


The STB takes a serious view against unlicensed travel agents and is committed to uphold the reputation of Singapore’s tourism sector, and will not hesitate to take necessary action against those who contravene the legislation.


Under Section 6 of the TA Act, any person found guilty of carrying on the business of a travel agent without a valid travel agent licence faces a maximum fine of S$10,000 and/or imprisonment of up to two years.


The public is advised to exercise due diligence when making arrangements for their travel. For the latest list of licenced travel agents in Singapore, please visit the Travel Related Users’ System (TRUST) .


Travel agents are reminded to renew their licence before it expires on 31 December of the following year upon issuance. Travel agent licences are valid up to two years.
Source:- Singapore Tourism Board

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