Published on : Wednesday, March 29, 2017
Grand Hyatt Muscat’s new General Manager said that India has better tourism potential with Russia to Oman. To quote Paul Murphy, the new GM of Grand Hyatt Muscat, ‘I have worked in Delhi for a while and there is great exposure to Muscat and Oman in India, that’s a potential growth area for us. Also the Russian market, I believe there is a great potential there as well.’
In 2011, Murphy had become Resident Manager of Hyatt Regency in Delhi and spent 18 months before the hotel chain rebranded and re-launched five other branches in India. To quote Murphy, ‘Oman is often described as ‘The Pearl of Arabia’, and Grand Hyatt Muscat has an incredible reputation for the level of service and care that its colleagues offer the hotel’s many local and international guests. I look forward to working with the entire team in this beautiful hotel and location.
There is obviously strong interest in the segment in the destination and I think Oman has really made itself strategically very different to Dubai and Abu Dhabi. It’s much more centralized and focus driven in regards to their market, and their tourist brand so we have to work with that as well this is not a high volume destination, it a select destination. The leisure industry is challenging all over the world but to me it’s all very simple and comes down to service, it has to be very personal. There are some wonderful hotels in this city and we need to make sure that our customers stay with us and new customers come to us as well.’