Ryanair claims it is ‘too nice’ to its customers

Published on : Tuesday, February 7, 2017

ryanairRyanair claimed that they are being too nice to passengers. Once infamous for its no-compromise attitude to excessive cabin baggage is now saying that passengers are taking advantage of their less-restricted hand luggage rules.



Until 2013, airport departure gate staff inspected every traveller’s luggage to ensure it met the strict rules on size and weight — and would often oblige people to pay £60 extra to check in any baggage that infringed the rules. Following the “Always Getting Better” campaign, they were forced to relax the rules and enforcement. A second piece of baggage is now allowed, and gate staffs are far less strict about dimensions.


As a result of the struggle to fit bags in the overhead lockers, some flights are being delayed. Ryanair has thus, now planned to reverse its generous two-cabin-bag allowance unless travellers show more respect for the regulations.


Neil Sorahan, the airline’s Chief Financial Officer said that they are asking its customers to stop bringing the body bags, start bringing the wheelie bags again and everything will be sorted.


The airline currently permits one cabin bag with a maximum volume of 44 litres, plus a smaller bag of up to 14 litres onboard the aircraft.


Ryanair’s no-frills rival, easyJet, allows only one cabin bag — though it can be up to 63 litres in volume. Some easyJet passengers are allowed to bring a second bag who would pay for extra services.

Tags: ,

Leave a Reply

Your email address will not be published. Required fields are marked *

arrow2Follow TTW
facebook-logo  twitter-logo  LinkedIn_logo  stumbleupon-logo   rss_logo 
ttw_blogger_logo  ttw_blogger_logo  ttw_blogger_logo


  • 07 thehotelshowsaudiarabia 2019
  • 07 WTM Africa 2019
  • 09 travelmeetasia 2019
  • 10 Asia Pacific 2019
  • 10 Hotel Management Thailand 2019
  • 11 Bar and Restaurant Investment 19
  • 11 Digital Travel 2019
  • 12 kitf 2019
  • 12 Routes Europe 2019
  • 13 Food Hospitality2019
  • 14 SWTF 2019
  • 15 PATA 2019
  • 17 AITF 18
  • 17 getglobal 19
  • 17 itehk 19
  • 18 UITT 2019
  • 30 PATA


    1. ibtm ARABIA

      March 25 - March 27
    2. Medical Travel & Wellness Conference 2019

      March 26 - March 28
    3. Deluxe Travel Market Ukraine

      March 26
    4. UITT 2019

      March 27 - March 29
    5. Deluxe Travel Market Kazakhstan

      March 29
Get our toolbar!
Review www.travelandtourworld.com on alexa.com