Published on : Tuesday, March 13, 2018
For some time now, SAS has offered its customers the opportunity to bid on an upgrade to Plus or Business. Now, SAS customers who have booked a EuroBonus Award Trip, in other words a journey booked using EuroBonus points, can also bid on an upgrade.
SAS is now making it easy for passengers to submit a bid to upgrade their flight, whether the ticket is paid for or booked using EuroBonus points. Upgrades are available to bid on, whether the flight is domestic, within Europe, the Nordic countries or to and from the USA or Asia.
In SAS Upgrade, you decide how much you want to bid for an upgrade to SAS Plus or SAS Business. You can also pay with EuroBonus points. In other words, the customer can decide how much they are prepared to pay for extras such as the Lounge, Fast Track or a sleeper seat on their next trip. The highest bid will be upgraded, subject to availability.
“We are always working to develop and improve our product with innovative offers for our customers. We have listened to the feedback from our customers and the opportunity to upgrade has now been extended to flights booked using EuroBonus points. This gives even more of our customers access to SAS’ best products,” says Johan Mägi, Head of Community Programs at SAS.
You can bid on an upgrade up to 48 hours before departure. Customers receive email notification 36 hours before departure if their bid has been successful. Payment is only made if the bid is accepted. Customers can change or cancel their bid up to 48 hours before departure.
What is included in an upgrade?
Upgrading to SAS Plus provides a range of benefits: Access to Fast Track (quicker through security) and SAS Lounges where available (with WiFi, food, drink, newspapers and much more), as well as SAS food and drink onboard.
An upgrade to SAS Business provides further benefits such as a Sleeper seat, comfort kit and a restaurant-style experience onboard.