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Published on : Thursday, September 14, 2017
A series of trainings for tourism stakeholders are being organized for better serving the public. The Department of Tourism (DOT) the Philippines is launching the tourism industry skills program for empowering the tourism sector to provide customer satisfaction, meeting service standards, increasing employment, improving income opportunities, increase competitiveness and tourist arrivals.
DOT Regional director Venus Tan said the trainings are part of improving the skill set of stakeholders for better services which will translate into satisfied visitors. The tourism industry is one of the major economic drivers of the country reaching out to the farthest villages because of the tourism attractions, giving a chance to boost its local economy and employment.
The region wide program has trainings in Kiangan, Ifugao which centers on housekeeping and service excellence, tourism innovation and enterprise program as well as costumer service. In Kalinga, trainings will be on tour provision and standards with a course for front desk operations, transport training, eco-tourism/ adventure tourism, product development enhancement, housekeeping and services as well as entrepreneurship development.
For Benguet, there will be trainings on product development, store layouting and visual merchandising, food and beverage training and a course on housekeeping and service excellence. There will also be trainings for Hungduan, Sagada, Tinglayan and the BLISTT (Baguio, La Trinidad, Itogon, Sablan, Tuba, and Tublay) area.