Singapore public transport system to emerge as fully cashless by 2020

Published on : Friday, August 11, 2017

SingaporeThe public transportation system of Singapore is ready to emerge as a completely cashless system by the year 2020 since most of the bus and train rides would be paid for utilizing travel cards and top-ups performed without physical cash.


The first cashless rail line would be the Thomson-East Coast Line that would be opened from 2019. The goal of this sort of technology would be in sync with the Smart Nation push of the nation and this was announced by the Land Transport Authority (LTA) and its subsidiary TransitLink on 11th August, Friday.


To inspire commuters to follow this cashless system, the agencies would be working first with rail operators SBS and SMRT to remove cash top-ups at various passenger service centres at 11 train stations from 1st September onwards.


These include the Lakeside, PasirRis, Yew Tree, Serangoon, HarbourFront, Farrer Park, Panjang, Bedok, Admiralty and so on. The plan is to gradually get rid of the top-ups at the different passenger service centres of the various train stations next year.


To assist passengers in adjusting with the switch, the staff would be stationed at the 11 stations and publicity materials at the ticketing touch-points would also be put up.


Within 2020, the target would be to remove all cash transactions from the network.


This implies that the self-service ticketing machines at stations and bus interchanges would accept only cashless top-ups and all bus rides can be paid mainly through travel cards.


The LTA declared that top-ups using cash can also be performed at convenient stores and ticket offices of TransitLink.


Mr. Lam Wee Shann who is the group director of LTA said that the growth of electronic payments has greatly transformed the public transport ticketing scene. He added that more than seven million ticketing transactions are being made throughout the day and therefore very soon a fully cashless transport system would be one of the most crucial steps of Singapore as it strives to emerge as a smart cashless society.


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