Published on : Friday, June 24, 2016
Cargo is flying high after recently being named the nation’s best carrier for air cargo. For the seventh straight year, Southwest earned the Airforwarders Association’s (AFA) “Domestic Carrier of the Year,” award. The airline earned the honors for its ontime performance, Customer Service, problem resolution, overall value, and much more.
“We are very grateful for this powerful source of Customer recognition. Providing Hospitality and Reliability through Teamwork is a major priority at Southwest Airlines,” said Matt Buckley, Southwest Airlines’ Vice President Cargo & Charters. “Our Cargo, Ramp, and Operations Employees continue to demonstrate the strength of their commitment to our Cargo Customers by meeting or exceeding their expectations on a daily basis with friendly, reliable service.”
“We are proud that once again, Southwest Cargo has been voted as the Airforwarders Association’s 2016 Domestic Carrier of the Year,” said Brandon Fried, Airforwarders Association’s Executive Director. “In this highly demanding and competitive marketplace, AFA members know that they can depend on Southwest Cargo for fast and reliable service to satisfy their customers. We look forward to our continuing partnership as Southwest expands to new markets and cargo-related opportunities.”
The honors are still landing at Southwest’s Dallas Headquarters. Express Delivery and Logistics Association (XLA) recognized the carrier for its outstanding 2015 performance by presenting it with the Express Cargo Standard of Excellence award.
The XLA reviewed airline performance of the express cargo segment. Airlines were judged with a combination of factors including ontime performance, expedited products, technology offerings, XLA member feedback, and more.
“The Express Delivery and Logistics Association (XLA) is delighted to announce that Southwest Airlines has been awarded our Association’s Standard of Excellence award for outstanding service to the express cargo community in 2015,” said Jim Conway, Executive Director, XLA.
Source:- Southwest Airlines
Tags: Southwest Airlines