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Published on : Tuesday, July 26, 2016
SpiceJet passengers now flying out of Chhatrapati Shivaji International Airport, Domestic terminal Mumbai will no longer have to stand in long queues for check-in as the airline is all set to offer self-service check-in to its passengers. In another effort towards raising the customer convenience bar, SpiceJet the country’s most innovative low fare airline has implemented Self service check in and bag tag printing from SITA CUSS kiosks across the Mumbai airport.
A highly acclaimed service in the international markets, SpiceJet is the only domestic airline to provide this facility in the country. Enabling customers to avail convenience through technological advancements, the SpiceJet CUSS application has been designed to allow passengers to quickly and easily print bag tags leave the baggage at the drop-in counter and proceed for security check. The service will be available in addition to the existing counters where SpiceJet staff will assist passengers who prefer manual check-in.
Mumbai being the second busiest airport in the country the airline has launched the service at Chhatrapati Shivaji International Airport, domestic terminal with active participation and support of MIAL and SITA Airport Managed Services.
Ms Glory Nelson Sr. Vice President – IT SpiceJet Ltd said, “Customer convenience tops our priority list and most of our products and services drives around it. SpiceJet – CUSS application is an excellent service that will not only improve customer convenience but will also ensure ease of operation by knocking off the long queues and decongesting the check-in counters. The service will come in very handy to the frequent flyers as the application is designed to complete the check in with lesser number of clicks.”