Star Cruises cancels Gulf routes leaving holidaymakers angry

Published on : Friday, December 29, 2017

Krabi-ThailandHundreds of people have been left with spoilt New Year holiday plans after Star Cruises announced its cancellation of the new route in the Gulf Of Thailand, operating out of Laem Chabang port, only one month after they were launched.



A subsidiary of Genting Hong Kong, this third largest cruise line in the world announced that it would use Laem Chabang port in Chon Buri as a home port when it launched the service on Dec 1.



The four-day package included routes  to Sihanoukville in Cambodia and Koh Samui in the Gulf of Thailand, a two-night trip to Koh Kong in Cambodia and a separate two-night cruise to Koh Kong in Cambodia and Thailand’s Koh Kut in Trat province.



Accommodating up to 1530 passengers, the services uses the liner SuperStar Gemini. However, the company sent an official letter to its representative in Thailand on Dec 18 stating that the operation would cease on Jan 1. As a part of the reason, it said that the ship had been hired for charter trips from Taiwan.



It has not been indicated by the company whether the company would resume the routes from Laem Chabang port, where its service license expires in April next year.



The customers were left with no option but a spoilt mood. A representative of Star Cruises said it would accept all the responsibility and give customers a full refund within 45 days.



Those who still want to take a cruise can choose to change their travel time to before the end of December or change from Laem Chabang and depart either from Phuket, Hong Kong or Singapore.

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