Published on : Saturday, March 26, 2016
The registry immediately activated the Travel Industry Compensation Fund mechanism to enable affected travellers to apply for ex-gratia payments under the fund’s Procedure for Ex-gratia Payments Rules.
Up to 90% of the outbound fare lost can be claimed.
The registry reminded affected travellers to keep the original receipts which should be franked or stamped to facilitate their application for ex-gratia payments.
Travellers may apply for ex-gratia payments with receipts of the relevant outbound fares within 24 months from the date of loss of such fares.