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Published on : Wednesday, November 27, 2013
Founded in 1994, Travel Counsellors has been listed in the Financial Times/Virgin Atlantic list of Britain’s fastest-growing companies on four consecutive occasions. Headquartered in the UK, Travel Counsellors has expanded into the United Arab Emirates, South Africa, Australia, Europe and Canada.
The multi-year agreement sees Travel Counsellors upgrade to the latest version of the Travelport SmartPoint™ desktop, which will be personalised for Travel Counsellors’ 1,250 agents globally, giving them access to intelligent content in a familiar user experience.
Through Travelport Mobile Agent™, Travel Counsellors’ agents will be available around the clock, ideally suited to their personalised service and flexible working model.
“This is an exciting proposition for our Travel Counsellors. We are constantly looking at ways to improve and develop our Travel Counsellors’ businesses and Travelport offered technology solutions exactly tailored to our needs”, explained Travel Counsellors Managing Director, Steve Byrne.
“The integration of Travelport into our in-house dynamic packaging system has enabled us to offer our Travel Counsellors the most advanced and comprehensive technology in the industry. Importantly, Travelport understands our business and we are delighted to continue our successful collaboration – this time on a global scale.”
“Travel Counsellors is one of the most innovative and fast-growing businesses in today’s travel sector and we are excited to take their technology to the next level,” added Rabih Saab, President and MD, Middle East and Africa, Travelport. ”We are delighted to provide this flexible solution to fit Travel Counsellors in the Middle East, helping drive growth in the UAE – one of their key overseas countries.”