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Published on : Tuesday, July 18, 2017
Travelport has introduced a brand new technology known as ‘Travelport Resolve’ that aims to offer travellers a room thanks to just a few touches on one’s mobile device, when they confront with major delays or cancellations or are stranded at an airport.
This is the latest product from the travel commerce company that had been launched at the Travelport LIVE annual event in Sydney this week.
Travelport said that this solution for would make it possible for travellers to deal with disruptions with better accuracy and speed. It would also help them communicate better with passengers after an itinerary alteration.
The idea for Travelport Resolve was formulated in the Travelport Labs Accelerator program.
It conveniently transforms the complex manual hotel sourcing, booking, payment process during disruptive irregular operations (IROPS) situations. This product also offers airlines with insights into IROPS comprising passenger status, room usage, hotel-related costs and activity patterns.
Derek Sharp who is the senior vice president of Travelport and its managing director, air commerce said that Travelport Resolve assists airlines to avert grave damage to their brand and also ensure healthy relationships with affected customers.
Travelport Resolve is presently on trial with an important US-based airline.
This brand new solution is likely to be proved useful to airlines in the Asia Pacific region. This is because as per the statistics revealed by FlightStats the first half of this year witnessed 27.8% of major airline flights observed some kind of travel disruption.