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Published on : Thursday, July 6, 2017
Travelport, a leading Travel Commerce Platform, has announced a new retail product for hotels, Hotel Retail. It gives agents an expert tool to deliver a personalised customer experience enabling increased hotel attachment rates within one simplified workflow. Hotel Retail gives ‘power users’ the speed and flexibility of cryptic commands, enabling bookings in a few commands, while its graphical nature makes it easily navigable by novice agents.
Bookers demand access to a broader range of travel content and instant, relevant, and detailed information about travel products at the point of booking. Hotel Retail allows agents to stay within their workflow by delivering everything they need in one place. It is fully integrated into Travelport’s platform, and gives Travelport Smartpoint-connected agencies efficient and seamless access to multiple rate types, hotel details, amenities and location information.
Other benefits of Hotel Retail include:
Niklas Andreen, Vice President and Managing Director, Global Hospitality and Digital at Travelport commented: “We are delighted to launch an easy to use, efficient way for agents to drive extra revenue for their business. Hotel Retail is a real timesaver for agents, providing productivity and workflow benefits as they no longer need to rely on multiple rate searches in multiple places nor websites and mapping applications outside their workflow to locate the most relevant hotel with the best rates for their customers.”