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Published on : Wednesday, July 6, 2016
United Airlines reached another significant milestone in the company’s ongoing commitment to providing customers with on-time and reliable service, achieving a company-best for percentage of mainline and regional flights arriving at or before their scheduled arrival time from July 1 through July 4.
This performance – 72.2 percent for the holiday period – represents a 20.4 percent increase over 2015 and a 48.7 percent increase over 2014.
“We are getting more customers to meetings, beaches and family gatherings on time than ever before in our combined company history,” saidGreg Hart, United’s executive vice president and chief operations officer. “Our operational momentum has never been stronger thanks to the focus and dedication of our employees across the entire airline.”
United’s recent achievement caps off the best six-month stretch of on-time performance in the five-year combined company’s history. Key highlights include:
United launched several operational initiatives last year to improve reliability, including making scheduling adjustments, increasing its focus on teamwork and utilizing innovative technology in the airline’s state-of-the-art Network Operations Center. As United reported last month, the airline expects approximately $300 million of value by 2018 from running a more reliable airline.
Tags: United Airlines