United offers new plan to resell overbooked traveller seats

Published on : Friday, July 14, 2017

United AirlinesUnited Airlines has come up with an innovative plan to tackle the increasing number of passengers on busy flights.


The airline has launched the test of a new ‘Flex Schedule’ program this week that aims to email passengers much in advance on certain flights and enquire of they would consider availing the overbooked flights in exchange for a travel voucher for up to $250.


The emails would be coming with catchy subject lines like ‘Are You Flexible with Your Travels to Los Angeles?’ that would be sent in partnership with Volantino that is a travel technology start-up.


Also, the airline would be asking the passengers if they would be ready to take an earlier or later flight. But then, it would not ask them to alter the dates or airports.


This unique Flex Schedule program, would only be open to frequent flyer members booking directly on United.com and have chosen to receive direct emails.


For several years, the airlines have offered passenger seat upgrades or $1,000 cash or even more if they give up their seats on overbooked flights and go for a later flight. And, in case there are no volunteers, the air travellers might also be subjected to ‘involuntary bumping’.


This strategy has been launched with an effort to deal with the issue of overcrowded flights, by taking care of the issue much in advance instead of at the entrance of a packed plane.


Also, United enjoys an advantage here.


It would be capable of reselling its freed-up seats to business travellers willing to pay more.


United has, on the other hand claimed that the Flex Schedule program has been designed to free up valuable seats to travellers requiring it at a greater urgency and is not just about overbooking.




Tags: , ,

Leave a Reply

Your email address will not be published. Required fields are marked *


You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>

arrow2Follow TTW
facebook-logo  twitter-logo  LinkedIn_logo  stumbleupon-logo   rss_logo 
ttw_blogger_logo  ttw_blogger_logo  ttw_blogger_logo


  • 02 WTM London 2018
  • 03 imexamerica 2018
  • 07 miltcongress 2018
  • 08 theleisureshow 18
  • 09 cibtm 2018
  • 09 Seatrade Cruise Med 2018
  • 10 ITE-HCMC 2018
  • 13 aite 2018
  • 15 TravelDaily TDC 18
  • 16 OTDYKH 2018
  • 17 Hotel Show dubai 18
  • 18 hospitalityqatar 18
  • 18 Hotel Management Asia Summit 2018
  • 18 thincindonesia 2018
  • 19 bricsaconsulting 2018
  • 20 CITE_TTW 2018
  • 20 europecongress 18
  • 20 sahicsouthamerica 2018
  • 21 bitmchina 2018
  • 22 Hotel Management Singapore Summit 18
  • 23 PTM 2018
  • 30 PATA


Get our toolbar!
Review www.travelandtourworld.com on alexa.com