USTOA appoints 2020 Executive Committee and Board of Directors at Annual Conference & Marketplace

Published on : Wednesday, December 11, 2019

United States Tour Operators Association (USTOA) announced the 2020 Board of Directors, five of whom will serve as the Executive Committee, at the Annual Conference & Marketplace, December 2 – 6, 2019 at Omni Orlando Resort at Championsgate in Orlando, Florida.



Leading the Executive Committee as the new Chairman is Charlie Ball, executive vice president of Holland America Group, with Scott Wiseman, president of Travel Impressions, as vice chair; Elizabeth Crabill, CEO of CIE Tours International, as treasurer; Madhvi Buch, senior vice president of The Travel Corporation USA, as secretary; and Dana Santucci, vice president of EF Educational Tours, as immediate past chair.


Additionally, the USTOA 2020 Board of Directors includes: Bob Drumm, president, Alexander + Roberts, Carol Dimopoulos, president, Perillo’s Learning Journeys, Dan Mahar, CEO, Tauck, Emma Cottis, general manager – corporate affairs, Goway*
Jeff Roy, executive vice president, Collette*, John Hanratty, chief marketing officer, Avanti Destinations, Kirk Demeter, president and owner, Down Under Answers, Nish Patel, president, Mayflower Cruises & Tours, Ray Hourani, director of travel air operators, Club Adventures by AAA Exclusive Vacations* and Scott Nisbet, president & CEO, Globus Family of Brands.


Terry Dale, president and CEO of USTOA said that it is with great pride that I welcome the new board members, who will each contribute their expertise and passion to the implementation of USTOA’s new five-year plan. With this team of leaders working to make the world a better place to travel, USTOA will continue to expand its programming for industry advocacy.



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