Virgin Trains completes £2m refurbishment of Preston station to cater for record passenger numbers

Published on : Monday, June 26, 2017

virgin trains logoA new entrance at Preston station is now open, marking the completion of Virgin Trains’ £2m investment designed to enhance the experience for ever-growing customer numbers at Preston. Passengers travelling to or from Preston station can also now take advantage of free high-speed Wi-Fi on the concourse and platforms, as well as new retail outlets including Starbucks and West Cornwall Pasty Co.


The refurbishment, which has taken place over two years, is the result of a £2m investment by Virgin Trains. Over 1.2m passengers have travelled on Virgin services between London and Preston during the last two years meaning the station is welcoming record numbers of people as Virgin Trains celebrates twenty years of running trains on the West Coast Main Line.


Alongside station improvements designed to give customers more amenities, Network Rail have resurfaced platforms 3 and 4 to complement them. The heritage tiles on platforms 3 and 4 have also been restored.


The new station entrance on Butler Street features a retail unit, Customer Information Screens and additional Ticket Vending Machines, offering direct access between platform 7 and Butler Street, as well as the multi-storey car park.


In December 2016, the station’s Bike Hub was officially opened, following £500,000 of investment to transform facilities for cyclists. With space for up to 200 cycles, it is the largest of its kind on the West Coast Main Line and features a specialist cycling shop, managed by Leisure Lakes Bikes – a local family-run business.


In addition to investing in new station facilities, Virgin Trains has introduced m-tickets across all routes along the west coast, an extended booking horizon to six months and launched its industry-first on-board entertainment portal, BEAM – all while making improvements to punctuality reaching a record 90.9% on the Anglo Scot route, which serves Preston.


Michael Stewart, newly appointed General Manager at Virgin Trains on the west coast for Anglo-Scottish services, said: “As we celebrate our twentieth year we continue to put our customers at the heart of everything we do. Our investment at Preston station is a great example of this. Each phase of investment has been designed to enhance the experience for customers using the station and accommodate the growth we’re seeing in passenger numbers. We’re proud that the £2m investment has now been completed, and we’d like to thank Network Rail, Lancashire County Council and Preston City Council for their support. We hope customers using the station will benefit from these changes for many years to come.”


County Councillor Michael Green, Cabinet Member for Economic Development and Planning, said: “Over two million passengers use Preston railway station each year, making it a critical transport asset and important gateway for Lancashire and for people further afield. These changes will undoubtedly improve the experience for passengers, enhancing the station’s presence within the city centre and its relationship to a range of proposed commercial and residential developments including the £200m UCLan campus redevelopment, City Centre Living and the leisure-led transformation of the Harris Quarter. Key sectors of the Lancashire economy require better transport connections to continue prospering, including tourism, aerospace, the energy sector, and higher education; while other key industries rely on rail capacity for freight services. We want Preston to have a modern, 21st century facility and Virgin Trains’ investment in the station is welcome.”


Leave a Reply

Your email address will not be published. Required fields are marked *


You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>

arrow2Follow TTW
facebook-logo  twitter-logo  LinkedIn_logo  stumbleupon-logo   rss_logo 
ttw_blogger_logo  ttw_blogger_logo  ttw_blogger_logo


  • 02 WTM London 2018
  • 03 imexamerica 2018
  • 07 miltcongress 2018
  • 08 theleisureshow 18
  • 09 cibtm 2018
  • 09 Seatrade Cruise Med 2018
  • 10 ITE-HCMC 2018
  • 13 aite 2018
  • 15 TravelDaily TDC 18
  • 16 OTDYKH 2018
  • 17 Hotel Show dubai 18
  • 18 hospitalityqatar 18
  • 18 Hotel Management Asia Summit 2018
  • 18 thincindonesia 2018
  • 19 bricsaconsulting 2018
  • 20 CITE_TTW 2018
  • 20 europecongress 18
  • 20 sahicsouthamerica 2018
  • 21 bitmchina 2018
  • 22 Hotel Management Singapore Summit 18
  • 23 PTM 2018
  • 30 PATA


Get our toolbar!
Review on