Virgin Trains doubles capacity of First Class Lounge at King’s Cross as demand rises

Published on : Monday, April 18, 2016

virgin trains logoA new-look Virgin Trains First Class Lounge has been opened at King’s Cross Station following a stylish makeover.


It is one of eight lounges between London and Edinburgh to have been given the Virgin treatment, doubling the seating capacity and giving more options to hold meetings, work and unwind in an appealing environment.


A splash of red has been introduced into the innovative design, which includes a feature wall depicting the city’s evocative skyline, new meeting points, desks for customers to work at and relaxation spots to unwind. Free wifi and powerpoints have been provided throughout, along with soft drinks, snacks and newspapers.


On-site massages will be available on selected days for customers visiting the company’s flagship King’s Cross lounge and a calming zen garden is also being trialed there for one month.


The investment will help Virgin Trains drive further growth in First Class travel among business people who can prepare for meetings onboard and leisure passengers treating themselves to a luxury journey.


In the first year since Virgin Trains took over services on the east coast route, First Class travel has grown by six per cent..


The latest improvements come after Virgin Trains embarked on a £21m refurbishment of its trains, including putting leather seat covers in First Class.


Lounges in Edinburgh, Berwick, Leeds, Newcastle, Doncaster, Darlington, Darlington and Wakefield have all been refurbished.


David Horne, Virgin Trains’ managing director for the east coast route, said: “This is the latest investment that will help us lift the experience for our First Class customers.


“We know that being able to relax ahead of a journey or prepare for that key business meeting is one of the things that our customers really value. We’re confident that providing some Virgin style to these Lounges will help us to meet this increasing demand for First Class travel.”


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