WestJet Airlines faces reliability challenges on new London flight

Published on : Tuesday, July 12, 2016

WestJet AirlinesWestJet Airlines Ltd. has been confronting with major reliability challenges on the new flights that travel to London compelling it to delay numerable flights and cancel at least 10 flights in the initial two months of its operations.


The complications have arisen due to the mechanical issues associated with the planes that WestJet has been utilizing on the London routes. This airlines company has acquired four Boeing 767s from Qantas Airlines Ltd. that belongs to Australia. These planes are aged about 23 to 25 years.


A spokesperson of this airliner has said that introducing a brand new aircraft to a fleet of airlines might lead to mechanical problems. WestJet had also failed to deliver on-time performance when it had set up its regional airline of Encore with the aid of Q400s of Bombardier Inc.


Lauren Stewart, a spokesperson of the airliner said that WestJet Encore was known for its on-time performance in North America and it was expected that the transatlantic service would also follow the path taken by Encore.


She also said that only 10 flights had to be cancelled by WestJet out of 426. Gregg Saretsky, the CEO, WestJet, said in a video that the performance of this airlines are just beginning to improve gradually. He further added that since some of the parts used in Boeing 767 were quite old, they were responsible for causing mechanical problems in the planes.


Reacting to the incident, WestJet has arranged for Omni Air International Inc., an additional airline in the London route from 19th June to 5th July. Next, it extracted one Boeing 767 at a time for maintenance.


As much as 5.3 million passengers were flown by WestJet during the second quarter, despite the crisis.


The traffic at this airliner increased by 10.6 percent while its capacity is just 6.9 percent that triggered a load in the second quarter.


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