Published on : Thursday, June 20, 2019
Yapta has announced its release of its automated hotel rebooking solution, bringing to market the corporate travel industry’s first touchless hotel rebooking technology committing to zero travellers’s impact.
The automated technology of Yapta is capable of immediately rebooking “savings eligible” hotel reservations directly within the Sabre GDS, without the need for an agent to assist, and without disrupting a traveler’s itinerary.
By utilizing Yapta’s automated hotel rebooking service, customers have seen savings opportunities converted at a significantly higher rate, resulting in greater savings levels and decreased travel agency costs.
On average, Yapta clients see a 30 percent increase in savings achieved using automated technology and see a decrease of 35 percent in agent costs. Yapta has saved customers $75 million in actual bottom line savings using RoomIQ. Automation represents the potential for an additional $22 million in savings to Yapta’s customers, without any additional agent costs or traveler impact.
Valerie Layman, Yapta’a Chief Product and Services Officer said that the automated solution is simple to implement, significantly increases savings, and reduces operational costs, all while maintaining a positive traveler experience.
Utilizing Yapta’s innovative Best Match functionality, corporate travel managers can simply “green-light” specific hotel reservations for automated rebooking. As part of the configuration of Best Match settings, travel managers can select from a set of key hotel criteria to determine the Best Match for their company – including properties with the exact same rate code, same bed type, same room type (i.e. view, superior, suite), same or better cancelation policy, and same or better amenities. Travel managers can also target properties with negotiated rates only, and with commissionable rates. The functionality helps ensure zero traveler impact and higher rates of travel policy compliance.