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2021 survey shows that tourists enjoyed a lot in Thailand

Monday, December 27, 2021

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Many expats might get very happy with what Thailand has to offer, and get pessimistic about whether it’s worth of taking the risk of visiting Thailand during the pandemic times. However, a study carried on by the Ministry of Tourism and Sports has disclosed that international tourists have a positive view of travelling in Thailand in general. In fact, the average ratings on 14 prime factors have increased from a similar survey last year, according to the survey released on Christmas Eve.

In 10 tourist provinces the survey was conducted for 6 months. It was titled “Attitudes and Satisfaction of Thai and foreign Tourists Who Travel in Thailand”. The survey was done by polling 2,000 international travellers in face to face interviews. The Deputy Permanent Secretary declared the outcome of results.

To determine tourists overall satisfaction, 14 categories were used and after crunching the numbers, the ministry said that tourists gave Thailand an 87.7% satisfaction rating. In 2020, the previous survey had only rated Thailand at 84.9% satisfaction. The 14 categories they questioned foreign tourists on were:

Public transport services Visitor Centers Sea/Beach Attractions Eco-tourism Historical Sites Accommodation services Thailand Tourism Directory website visitorsAirports Restaurant/Food and beverage outlets Merchandise/souvenir shops Health care services Tour guide services Tour Guides Thai People services  

The overall happiness tourists felt about their trips to Thailand was seen in the survey along with detailed information on the top 3 favourite things and bottom 3 satisfaction scores out of the 14. In the survey, the 3 areas where Thailand scored highest were:

91.4% – Thai people. Tourists love the welcoming, helpful, and friendly nature of the people of Thailand the most.

90.8% – Health care services. International travellers found the healthcare options in Thailand reasonably priced and decent.

90.3% – Accommodation services. In Thailand, hotels were deemed to be budget-friendly, hospitable, and convenient. Tourists said the SHA and SHA+ standards were good too.

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