5.2 million guests to be affected by Marriott’s data breach

Published on : Wednesday, April 1, 2020

Marriott announced of a data breach and informed about 5.2 million guests that their information was comprised through an app which was used to provide services at hotels.

An unexpected amount of guest information was accessed through two employees’ login credentials between the period from mid-January of the year through the end of February.

The login credentials of the two individuals were disables in late February upon discovering the incident.

In the data breach contact details like mailing addresses and phone numbers, loyalty account information, personal details like birth dates, linked loyalty programs, and room preferences were the types of information accessed.

The company does not believe that the Marriott Bonvoy passwords, credit card information, passport information, or driver’s license numbers were accessed even though Marriott is still investigating the matter.


Tougher monitoring practices has been implemented by Marriott and has notified the authorities and is supporting those parties in their own investigations.

There is a portal for guests to get more information on the data breach and steps they can take to protect their information going forward.


The name of the app was however not mentioned by a Marriott spokesperson and there were no discussion on the underlying technology used at the company.


Work status of the two individuals was also declined whose login information was used in the data breach but reiterated the investigation was still on.


(No Like Yet)

Related Posts

Tags: , , , , ,

Comments are closed.

arrow2Follow TTW
facebook-logo  twitter-logo  LinkedIn_logo  rss_logo 
ttw_blogger_logo  ttw_blogger_logo


  • 03 ITB Asia 2021
  • 08 iitm 2021
  • 12 ITE Hong Kong 2020
  • 12 ttfotm 2021
  • 15 MENA 2021
  • 18 globalwellnesssummit  21
  • 30 PATA



      October 1 - October 3
    2. ILTM Latin America

      October 26 - October 29
    3. MATKA 2021

      Jan 20, 2022 - Jan 23, 2022
    4. BLTM

      Feb 14, 2022 - Feb 15, 2022
Get our toolbar!
Review www.travelandtourworld.com on alexa.com