Friday, August 11, 2017 
Ryanair, Europe’s No. 1 airline, today (10 Aug) released its July customer service statistics, which confirm that Ryanair remains Europe’s No. 1 customer service airline with:
Ryanair’s Robin Kiely said:
“Ryanair carried a record 12.6 million customers in July with 83% of our 69,000 flights arriving on-time, In July, we also celebrated carrying our 1 billionth customer since our first flight in 1985 and became the first EU airline to carry over 1 billion passengers. With our expanding route network and additional enhancements under year 4 of our “Always Getting Better” programme, Ryanair continues to deliver so much more than the lowest fares in Europe.”
July | 2016 | 2017 |
On-time flights | 85% | 83% |
Complaints per 1,000 pax | 1.61 | 2.06 |
Bag complaints per 1,000 pax | 0.60 | 0.66 |
Complaints answered within 7 days | 99% | 99% |
Source:- Ryanair
Tags: Ryanair Airlines