Wednesday, July 12, 2017 
Ryanair, Europe’s No 1 airline, today (12 July) released its June customer service statistics, which confirm that Ryanair remains Europe’s No 1 customer service airline with:
Ryanair’s Robin Kiely said:
“Ryanair carried 11.8 million customers in June with 87% of our flights arriving on-time, as we continue to improve our customer experience. With our expanding route network and additional enhancements under year 4 of our “Always Getting Better” programme, Ryanair continues to deliver so much more than the lowest fares in Europe.”
June | 2016 | 2017 |
On-time flights | 81% | 87% |
Complaints per 1,000 pax | 1.41 | 1.85 |
Bag complaints per 1,000 pax | 0.56 | 0.57 |
Complaints answered within 7 days | 99% | 99% |
Source:- Ryanair
Tags: Ryanair Airlines