A strong foundation for Megatrends as a cost-efficient route to future travel

 Saturday, May 6, 2023 


The future of travel is set to be transformed by a range of powerful megatrends, from emerging technologies to societal and economic trends. The “SITA Meet the Megatrends” report explored 12 trends that would shape travel. However, we focus on six ways airports and airlines can cost-effectively prepare for these megatrends.

Cloud agility and automation for staff shortages

The shifting staff culture and Great Resignation led to a reduction in the workforce due to diminished travel demand during the pandemic, a rapid increase owing to faster-than-expected recovery, and staff turnover resulting in lower proficiency levels. We already see airlines playing a more significant role in training pilots and using VR technology to optimize training methods.

As well as upskilling workers and collaborative recruitment drives, airports and airlines must lean on automation to improve efficiency. Cloud technology makes the digital journey and cutting-edge IT affordable and accessible for regional or cost-restricted airports.

Embracing digital travel today

If there’s one trend that holds a high impact today and will also exert a massive influence in the future, it’s the concept of Digital Travel. The central components of Digital Travel. The central components of digital travel are digital identity and biometrics.

SITA, working with Indicio and the Aruba Tourism Authority, announced recently the implementation of seamless travel to Aruba using verifiable digital credential technology.
To fully realize the potential of digital travel, however, there needs to be a harmonized and standardized approach to digital identity and biometrics across the industry. This requires collaboration between airlines, airports, and government agencies to establish common standards and protocols for identity verification and biometric authentication.

Flattering the organization

The concept of flattened business organizations in airports is gaining popularity due to the adoption of smart airport technologies that boost operational efficiency. These technologies use Resource Management Systems, AI, and Machine learning to optimize scheduling and create a digital ecosystem that enhances communication across all ground operations.

The integration of Digital Towers plays a significant role in centralizing flight operations, leading to strong central operations visibility. This approach leads to a better decision-making process and increased budget efficiency since there is less need for middle management.

Multimodal matters

The future of travel lies in multimodal transportation, which involves collaborating across different travel industries, including air, rail, cruise, and ferry.SITA has developed solutions for the air transport industry where passengers can use their mobile anywhere in the airport without having to visit a fixed check-in desk or kiosk.

Evolving the supply chain

Blockchain technology can securely store and share information about goods and their movements, providing a transparent and secure way to track customs clearance and HS code processing.

SITA brings the benefit of MRO Blockchain to the aftermarket. It has partnered with ILS to create a new authenticity-assured parts service leveraging a blockchain-based digital passport for an expanding aftermarket in the commercial and defense aerospace industry.

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