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Accenture and Melia use new travel technology by Amadeus

Wednesday, March 30, 2022

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Amadeus has been alluding to a range of new features that could emerge from its Microsoft partnership for several months — most recently around metaverse meetings.

But on Tuesday it revealed it had now integrated its online booking tool, Cytric Travel & Expense, into the Microsoft 365 platform, which includes familiar tools like Teams and Outlook — including its calendar. The new platform is called Cytric Easy.

The consulting giant, which spent $1.27 billion on global travel and expense in 2019 according to a BTN Top 100 ranking, has carried out a pilot launch in one market, and was beginning in a second market.

These are relatively small pilots, given the low volume of travel, a spokesperson told Skift. In 2020, Accenture spent $467 million on global travel and expense. Accenture has a well established partnership with Amadeus, developing airline solutions and helping it migrate its Navitaire system to Microsoft’s Azure cloud technology platform.

Accenture has a 170-strong team working on Cytric, it revealed at Amadeus’s Ignite conference on Tuesday. Miguel Flecha, managing director, travel and hospitality lead for Europe, at Accenture has in a recent statement has said that helping

Amadeus on this journey, working as one team with Amadeus and Microsoft, and brings their capabilities to understand the user, design the end-to-end user experience, then bring in all the data and analytics to support it.

Users will be able to access Cytric Easy via Microsoft’s single sign-on service. It has several new features designed to maximize employee collaboration.

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