Published on : Thursday, January 10, 2019
According to the annual FlightStats On-Time Performance Service (OPS) Awards, Aeroflot
also ranked second among Europe’s leading airlines, behind KLM only.
Throughout 2018, 82.98% of Aeroflot flights operated according to schedule, one of the
best results in the global industry.
The FlightStats OPS Awards is one of the most comprehensive and objective ratings
globally, analysing more than 120,000 flights daily. Departures and arrivals are monitored
in real time, with data from 600 global sources.
"Aeroflot is continuously improving its quality of service," said Vitaly Saveliev, CEO of Aeroflot. "We make every effort to ensure our passengers’ trips are as comfortable and punctual as possible. Our priority is to provide the most comprehensive consideration of passengers’ needs along with attention to detail at all stages of service." In 2018, Aeroflot took a number of measures to improve punctuality, including strict implementation of boarding regulations and hand-luggage requirements. Plans including innovations based on the latest digital technologies, such as biometric controls, will significantly facilitate and accelerate pre-flight airport procedures for passengers in future.