Published on : Monday, February 24, 2020
As a part of Aeroflot Group’s strategic goal for regional development a regional hub in Krasnoyarsk will be developed which will be in accordance with the approved plan.
Aeroflot plans to launch flights from Krasnoyarsk to 12 new destinations in 2020. There will be Superjet 100 and Boeing 737-800 aircraft and is expected that the Aeroflot Group’s passenger traffic will exceed 1 million passengers at the Krasnoyarsk hub in 2002.
In terms of service Aeroflot leads in international ratings and there was a 73% increase in the NPS customer loyalty index and its service development programme for 2019 was successfully implemented.
The assortment and supply of in-flight catering in Aeroflot’s business class has been upgraded. Children’s travel kit for those under 2 years of age, increased circulation non-Russian-language press and in-flight magazines and expanded its range for visually impaired passengers.
At its new international Terminal C the Sheremetyevo International Airport has established passenger service.
With the launch of the newest Airbus A350-900, Aeroflot will take its Business Class customer service to a new level across its entire wide-body aircraft fleet.
The new narrow-body aircraft of the airbus A320 neo family is approaching the standards of the wide-body fleet.
The new marketing strategy for key macro markets through 2023 has been updated in connection with the update of the group’s overall strategy.
On an average there was a 3% increase last year in the share prices of the publicly quoted airlines globally.
Across different regions, ranging from restorative growth to significant declines under the influence of specific factors in the respective markets the share prices varied.
The annual plan for working with the investment community and the company’s IR work was highly rated by the professional community.
PJSC Aeroflot long term development programme, amendments to the list, weights and target values was approved by the board and its CEO for 2020.
The implementation of the government resolution on the transfer of servers with passengers’ personal data by foreign booking systems to Russia was also considered by the board.